Disclaimer: Service Expectations

At Southern Shine Detailing, we are committed to providing the highest level of service and care to each of our valued customers. Our detailing packages are designed to cater to different needs, and it is important to understand that results may vary depending on the package selected and the condition of the vehicle.

Basic Service Packages:
Our basic service packages are designed to provide a thorough cleaning and maintenance service for your vehicle. These packages are ideal for regular upkeep, but please note that they may not address all imperfections or provide the same level of restoration that our advanced detailing or restorative services offer. Some issues, such as deep stains, heavy oxidation, or severe wear, may require specialized treatments outside of the basic package scope.

Expectations for Perfection:
While we take great pride in our work and strive to exceed expectations, it is important to recognize that 100% perfection in vehicle detailing is not always achievable. There are limitations based on factors such as the vehicle's condition, age, and previous maintenance. In our basic service offerings, we focus on making your vehicle look its best within the service parameters agreed upon, but perfect results may not be possible in all cases.

Restorative Services:
For customers looking for more extensive restoration, we offer specialized services designed to address specific issues such as paint correction, heavy stain removal, and deep cleaning. These services require additional time, effort, and expertise and are priced accordingly. If you believe your vehicle requires restorative attention, we recommend scheduling a consultation to discuss the appropriate services.

Understanding Our Commitment:
We appreciate your understanding that our services are based on the package chosen, and we are unable to guarantee flawless outcomes for all aspects of your vehicle, particularly in basic tier services. We are committed to delivering excellent value and making every effort to leave your vehicle looking its best.

For any questions regarding our services or to discuss your specific needs, please do not hesitate to contact us.

Thank you for trusting Southern Shine Detailing with your vehicle. We look forward to serving you!

Ceramic Coating Disclaimer

Our ceramic coating service provides an advanced layer of protection for your vehicle’s paint, offering hydrophobic properties that repel water, dirt, and contaminants, making it easier to clean and maintain the appearance of your car. The coating forms a durable, high-gloss finish that enhances the paint's depth and color while providing a protective shield against environmental elements such as UV rays, bird droppings, tree sap, and light scratches.

However, ceramic coatings are not a guarantee against all forms of damage. While the coating provides a protective layer, it does not offer full protection against rock chips, heavy scratches, or physical impacts to the paint. It also does not eliminate the need for regular washing and care. Ceramic coatings reduce the likelihood of contaminants bonding to the surface, but they do not make your vehicle impervious to all dirt or debris.

Additionally, while the coating enhances your vehicle's ability to shed water, it does not provide complete protection against all forms of water damage or staining, especially when contaminants are left on the surface for extended periods. Proper maintenance and care are still essential to ensure long-lasting results and to prevent any deterioration of the coating's effectiveness over time.

We recommend regular maintenance and proper care to maximize the benefits of your ceramic coating, and we are happy to provide guidance on how to maintain your vehicle’s new protection.

Carpet Waterproofing Disclaimer

Our carpet waterproofing treatment provides highly effective water and stain resistance, acting as a protective barrier between your car’s interior and dirt, stains, and moisture. However, please note that this treatment is not an impenetrable shield and cannot protect against excessive amounts of liquid or every type of stain and dirt.

While it will significantly reduce cleaning time and help prevent stains from setting permanently, it is important to remember that no treatment can guarantee complete protection. It gives you more time to address spills or dirt before they become a permanent issue, allowing you to get your vehicle to a professional for more thorough cleaning when needed.

Clients cars must be prepared for services by removing all personal belongings and large articles of trash from the car. Failure to do so will result in that area of the car being omitted from the service.

Additionally if there are any areas of the car that are missing coverings that expose screws or gaps to the internals of the car, we must omit those areas to avoid risk of introducing moisture and chemicals to areas we cannot remove it from, the most common location of this is the center console - having the bottom panel removed, or cup holders with removed inserts.